Other questions
Have questions about your order, or a general enquiry?
Follow your order’s journey through our preorder tracker for up-to-date details.
Preorders can be canceled up until the time we begin sourcing materials, which differs by collection. After materials are secured, cancellations are not available, though you are welcome to return the item once delivered. Each preorder allows us to craft only the precise quantity needed. See our preorder tracker here.
We create in limited editions—each style and color combination is released only once. While we do not restock past pieces, beloved silhouettes return in new, seasonal hues.
Our collections release Fridays at 10am ET. We suggest joining a few minutes early to secure your piece, as styles often sell out within minutes.
Returning is effortless—our self-serve platform makes the process simple. Start your return here.
Pieces move quickly—we invite you to subscribe to our text program at 1987label.com. You’ll receive priority alerts the moment new drops arrive. Join here.
Each colorway is created once and never repeated, though signature styles reemerge in fresh tones. Our drops launch most Fridays at 10am ET. Ensure priority access by subscribing to our text program here.
Subscribe to our text program and receive 10% off your first order, plus curated offers throughout the season. For ongoing privileges, discover the ’87 Society, our rewards program here.
We maintain a single official presence: @1987label on Instagram, TikTok, etc. Please report any other accounts as spam.
Visit 1987label.com and tap the purse icon at the bottom of the site. Log in with the email you registered, and your purchase history will appear. Select the purse icon again, choose ‘Ways to Redeem,’ and follow the prompts. Once confirmed, you’ll receive a code for your earned dollars. You can also visit our rewards hub here.
We recommend caring for your 1987 pieces with the same intention they were created. For best results, machine wash in cold water with similar colors, using only a tablespoon of detergent to preserve brightness. To help prevent stains, pretreat gently with a mild stain solution before washing and avoid bleach or harsh chemicals, which can damage fibers.
For drying, air drying is preferred to maintain the garment’s shape and finish. If desired, follow with a no-heat or low-heat tumble to restore softness and loft. High heat may cause natural cotton fibers to shrink.
For pieces with screen print, turn inside-out before washing and hang to dry to protect the artwork.
The answer is: it depends! See our style guide here which depicts the thickness of each of our styles.
To sign up for our text program (which alerts you when we drop) you can click here.
Our concierge team is ready to assist you—reach us anytime at support@shop1987.com
Please contact our support team as soon as possible at support@shop1987.com. As orders are fulfilled quickly, timing is essential—we’ll do our best to redirect your package.
Have questions about your order, or a general enquiry?